New — ready to take a spin?

Posted by Gendex News on Dec 4, 2014 4:37:31 PM


If you haven't noticed...we have a fresh new look!

Gendex, a leader in dental imaging, stands by its promise to be Always by Your Side with our newly designed website, The new website allows you to simplify your imaging search on any device whether on a phone, tablet or laptop!

Highlights of the new offers many improved and modern, user-friendly features. The content is uniform and offers a wide-range of imaging solutions, all in one place. When browsing the new site, you will experience a cleaner and more manageable website designed with the busy practitioner in mind.

One of the most significant enhancements is the new look, which allows viewers, like you, to navigate on any internet-ready device. Information has been reorganized, making it possible to view the site on smaller screens without losing important content.

The brand new Gendex website connects you to the entire product family with ease. Explore digital intraoral sensors, panoramic X-ray, Cone Beam 3D, PSP, imaging software and more. Take a 360-degree product tour or check out the enhanced support section — all at your fingertips, faster and easier.

Gendex is dedicated to improving your practice and advancing patient care through comprehensive solutions and exceptional support. The new is a testament to our commitment. 

Check out the new website today! More »

Gendex Celebrates Award-Winning Line and New Innovation

Posted by Gendex News on Feb 19, 2014 7:25:00 AM

Gendex celebrates the Dentaltown “Best Panoramic X-ray” GXDP-300 and GXDP-700 at Chicago MidWinter meeting, and introduces the new Invivo 5.3 to its 3D product line. 


Hatfield, PA (February 19, 2014) - Gendex, a leader in dental imaging, will showcase its full line of digital imaging solutions at the Chicago Dental Society Midwinter Meeting from February 20 to February 22, 2014.

At the show, Gendex will celebrate the recent Dentaltown “Best Panoramic X-ray” Townie Choice Award received for its GXDP-300 digital panoramic and GXDP-700 panoramic, cephalometric, and Cone Beam 3D systems. The positive response from dental practitioners and industry experts confirms Gendex’s place as a leader in extraoral imaging innovation.

Gendex will also introduce Invivo 5.3, a new edition of the award-winning 3D imaging software. Current Gendex 3D owners and visitors wanting to learn more about 3D will be able to demo Invivo 5.3. With the integration of new clinical tools to enhance the implant treatment planning process, this latest version elevates the potential of Gendex Cone Beam imaging solutions and ultimately increases the predictability of clinical outcomes.

Invivo 5.3 Restoration Design

Invivo 5.3 new restoration design module

Furthermore, the new software allows users to combine Cone Beam 3D data with digital impressions taken with an intraoral camera or CAD/CAM system. The pairing of patient anatomy datasets allows practitioners to identify a treatment plan that meets both functional and aesthetic requirements. 

The GXDP-300, GXDP-700, Invivo 5.3 along with the entire family of Gendex products including digital intraoral sensors and x-ray solutions, will be showcased at the Chicago Midwinter show in Booth #1000.


About Gendex

Gendex, known for its innovative and dependable products, offers a wide variety of comprehensive digital imaging solutions for both general dentists and specialists. The company’s strong history in continuing innovation, along with a deep dedication to deliver products that exceed the needs of dental professionals, have earned Gendex recognition as a global leader. Learn more about the full line of Gendex products at

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Topics: GXDP-700 Pan/Ceph/3D unit, GXDP-300 Panoramic, CBCT cone beam 3D, Press Release

It's Christmas with Gendex!

Posted by Gendex News on Dec 25, 2013 5:50:00 AM

The song, “It’s Beginning to Look a Lot Like Christmas” has lilted over the airwaves for about 60 years. The sights and sounds of the season vary—from sleigh bells in the snow in the more northern states to a bright red Hawaiian shirt peeking out of Santa’s fur-trimmed coat in the balmy south. The look of Christmas in the US is very different than other countries across the world. Here are some traditions that may not be familiar, but reflect the reason for the season.

While American children hang their stockings on the mantel, in France, children leave their shoes in front of the fireplace, in anticipation of a visit and gifts from Pere Noel, or Father Christmas. A very popular decoration is the nativity scene, called a creche that, depending on the region, contains figures of the Holy Family, the Three Kings, shepherds, animals, and other more familiar village people, such as the mayor. In Spain on Christmas Eve, every house twinkles with light from tiny oil lamps. Midnight Mass is called La Misa Del Gallo (The Mass of the Rooster) because the rooster is supposed to have crowed the night that Jesus was born.  After Midnight Mass and Christmas Dinner, the music for a lively song and dance called the “Jota” fills the streets. Three Wise Men bring the gifts instead of Santa. In Denmark, legend has it that an elf called Nisse, dressed in gray woolen clothes, a red bonnet, red stockings and white clogs will visit to play some pranks, especially on farms. So that he doesn’t get too mischievous, families leave him a bowl of rice pudding or porridge.

Traditions are fun to learn about and share.  At Gendex, we are always interested to learn about the special office cultures and aspirations of our customers, and we are happy to provide the gift of innovative technology all year round.  Even if you are too old to believe in Santa, our message is the same: May your Christmas be filled with joy, hope, and the warmth of family and friends—and don’t forget to leave out some cookies and milk…just in case.


Christmas with Gendex

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Topics: Gendex Team

With Gendex, "Thanks" is the Real Tradition

Posted by Gendex News on Nov 28, 2013 7:16:00 AM

At Thanksgiving celebrations, people get together to eat, drink, and be thankful for all of the good things in life. Turkey is usually the fare of the day; according to the National Turkey Foundation, almost 88 percent of holiday revelers include a turkey in their feast. After all, they are just trying to re-create the first Thanksgiving soiree in 1621 with the Pilgrims and Native Americans, right? Not quite. Historians note that the Wampanoag tribe’s hunters actually brought five deer to the feast, which lasted for three days. They also shared corn, shellfish, and roasted meat. If they did have turkey, it was of the wild variety, not really resembling the domestic-types of today. And, since forks weren’t invented yet, everyone used big, cloth napkins, 3 feet wide by 3 feet long. This feast started a connection with the tribe that lasted for 50 years.

In schools, Thanksgiving plays often feature Pilgrims wearing black and white clothing, embellished with big silver buckles. Accounts of that time report that buckles were expensive back in England, so the Pilgrims chose to keep their pants and skirts tightened with leather laces. And, although they probably chose to wear black and white or grey on Sunday, colorful fashions were in vogue, tinted with natural dyes. The Native Americans probably wore clothing made of deerskin to keep warm during the chilly New England autumn days.

One fact that we are sure of, is that people have gotten together to give thanks in many places in history.  In 1565, in St. Augustine, Florida (famed for the Fountain of Youth), the Spanish explorer Pedro Menéndez de Avilé shared a dinner with the Timucua tribe. In Elizario, Texas, near El Paso, in 1598, Spanish explorer Juan de Onate had a grand (Rio Grande, that is) Thanksgiving festival after a 350-mile long journey across the Mexican desert.

Whether you are traveling or have roots firmly planted, the fourth Thursday in November is a day to watch some parades on television, loosen those belts, and get ready to share with old friends, new acquaintances, and family. Gendex is always thankful for our owners, who use our products every day, and our wonderful team members who consistently show us the value of hard work, commitment, and knowledge of the needs of the dental community. At Gendex, no matter what we are eating or wearing on Thanksgiving, we are so thankful to be a part of your world!

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Topics: Gendex Team

Dr. Mahoney: Gendex Helps Dreams Come True

Posted by Gendex News on Oct 16, 2013 12:17:00 AM

By Rachel Mahoney, DMD

In April 2013, all of my dreams came true — I opened Mahoney Family Dentistry and gave birth to my son, Keegan, just weeks apart. Caring for a newborn baby and nurturing a new practice both take patience, attention to detail, and a great support group. The caring and knowledgeable representatives from Gendex and Burkhart offered their expertise on every aspect of the practice, especially on my imaging needs. As a result, the GXDP-700™ series digital pan and 3D combination unit and GXS-700 digital sensors have become two of the most important assets for my new practice.

DrMahoney   Sensors

During my career, I have worked in many aspects of dentistry — starting as a dental assistant in my father’s pediatric practice in 1990, then studying to become a hygienist, continuing on to dental school at Boston University School of Dental Medicine, and finally completing a GPR residency at the University of Nevada School Of Medicine in Las Vegas. In 2008, I moved to Edmonds, Washington and worked in different dental practices with various levels of technology.

By the time I started my own practice, I had worked in the dental field for 20 years and had experience with a variety of software and x-ray equipment. So, I was very selective and knew exactly what I did and did not want. Burkhart representatives Jim Connor and Tami Lennox accompanied me at the Pacific Northwest Dental Convention to see my options. For imaging products, we visited multiple companies’ booths and kept returning to Gendex. For implant procedures, I wanted a user-friendly in-office CBCT that produced great images. After stopping by the Gendex booth, and seeing the excellent image quality and price of the GXDP-700, the decision was simple. As part of my imaging package, I also got both sizes of GXS-700 digital sensors.

describe the image

From the time of the training, I knew that I had made the right choice. I am so pleased with the clarity of the images, and how simply I can move between 2D and 3D modes. During training, I had a cone beam and bitewings done on me because I was due for a checkup. The bitewing was so crystal clear that I found a cavity that I had suspected but that was missed with a different brand of digital imaging a year before.

3D imaging is important to different procedures in my practice. When planning implant cases, I need the most accurate and detailed information available. And 3D can help me to pinpoint precise nerve location for third molar wisdom tooth extraction cases. I can control the resolution for lower radiation exposure and still get very fine detail even at the low resolution setting. My goal is to start using guides on every case, and CBCT is an important part of that process. This will remove even more guesswork and allow me to keep more advanced cases in-house.

Another interesting feature helped out with a patient who had an extremely bad gag reflex. With the extraoral bitewing feature, we were able to get great quality images. The patient was so impressed and said that he didn’t even know a dentist could cater to his special needs.

The GXS-700 sensors have also proven to be very valuable. Almost all of our new patients get a full mouth series. During our training, my team quickly learned how to properly position the sensor to get the appropriate views. The sensors are comfortable, and we use the smaller size for children, or adults with a bad gag reflex. Patients appreciate that they get less radiation exposure with digital x-rays, and since I was an assistant cleaning the processor at the beginning of my career, I appreciate not having to waste space with a darkroom or use harsh developing chemicals.

The Gendex trainer Mary Johnson came from Portland, Oregon to get us up to speed with the VixWin Platinum and Anatomage software. I was relieved that both are easy to navigate. I love and want technology, but am not super tech savvy, so the fact that it is so user-friendly is very important. The touchscreen on the GXDP-700 makes it so simple, my assistants caught on very quickly. Also, if we need to share information, scans can easily and securely be sent electronically to referring dentists.

Setting up this office has been an interesting, and often hectic experience. In the span of a few weeks, my husband, Glenn (who is in emergency medicine and helps monitor my in-office IV sedation), and I got a loan, designed our space, signed a 10-year lease, and discovered that we were going to have a baby. Troy Schmidt from Gendex, Jim Connor and Tami Lennox from Burkhart helped to reduce this potentially stressful situation. Jim and Tami went above and beyond to help me set up my practice with the hallmark integrity that Burkhart has always shown. Troy kept in touch and answered all of my questions, ensuring that I was happy with my decisions. Mary, the Gendex trainer, was patient and kind. They became my support group and gave me tips on everything from equipment to parenting. I returned to my new practice after three weeks of maternity leave, and my dreams continue to come true as I watch my baby and my practice grow.


describe the image  Dr. Mahoney began her dental career in Arizona in 1990 as a pediatric dental assistant, working for her father. After 8 years of general and pediatric dental assisting, she went to college to become a dental hygienist and graduated from Baylor College of Dentistry in Dallas, Texas, in 1998. After graduation, a job opportunity took her to Luzern, Switzerland, where she practiced dental hygiene for 3 years. 

After moving back to the states for dental school, she graduated, with honors, from Boston University School of Dental Medicine. She went on to complete a competitive residency at The University of Nevada School of Medicine. During her residency, she received intensive training in general dentistry, hospital dentistry, implant dentistry and sedation. Upon completion of residency, she and her husband, who works in emergency medicine, moved to Washington to be close to family. 

Washington is her final home, but through her many moves and travels she has gained life experiences. She feels that these experiences make her able to communicate and work with patients of all ages and backgrounds. Besides her work in private practice, Dr. Mahoney is also affiliate faculty at the University of Washington School of Dentistry. She says that she loves being a dentist because it allows her to help improve a person’s health and smile. She finds it rewarding to get to know her patients and really understand their individual expectations and desires in regards to their oral health. 

More info at Mahoney Family Dentistry

GX00780813 Rev. A

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Topics: CBCT cone beam technology, GXDP-700 Pan/Ceph/3D unit, Panoramic X-ray Imaging, Panorex, CBCT cone beam 3D, GXS-700 Digital Sensors, Reviews

Need Help with Your Gendex Digital X-ray Sensors?

Posted by Gendex News on Oct 13, 2013 8:39:00 AM

Gendex digital x-ray sensors are designed, built, and tested to last. As with any technology product, sometimes support is needed and we have built an infrastructure to ensure the highest level of service when that need arises. With this post, we would like to answer some key questions about digital sensor support: who to contact for help, what options are available to protect your digital x-ray investment, and who to reach out to when your system is down. 

1. Who Do I Contact?

If you have questions about your Gendex digital sensors, you can contact your authorized Gendex dealer representative or service technician to assist and provide guidance. Our knowledgeable dealer partners are continuously trained to successfully support all Gendex digital solutions. To find your local Gendex authorized dealer, visit the dealer section on the Gendex site.

In addition, you can reach out to the Gendex Technical Support team directly with your questions. Our expert team can be contacted via email or phone; whichever is more convenient to you. Here you can find the Gendex Tech Support contact info.

 Gendex Technical Support  


2. Do you offer any option to extend the sensors’ warranty?

We have designed a dedicated program to protect your investment in Gendex digital solutions. This program, called the Gendex Sapphire Protection Plan, provides you with a comprehensive plan should your equipment require replacement or maintenance. If you have any questions about extending your digital sensor warranty and support, you can send a message to our warranty renewal team. Our warranty specialists will contact you as soon as possible and provide complete information on how to enroll your digital x-ray sensors, pricing information, as well as complete program terms and conditions.

 Gendex Sapphire

3. Are there any authorized Gendex repair centers?

Gendex digital x-ray sensors, like the Visualix eHD/GXS/HDI or the latest Gendex GXS-700 model, are made with customized components and built using specialized manufacturing processes to guarantee high quality levels and consistent performance. There are no third party centers certified or authorized by Gendex to repair potentially broken or defective sensors. In addition, unauthorized repairs completed or attempted on sensors might void any outstanding warranty or eliminate your ability to enroll the sensors into Gendex extended warranty plans – see Gendex terms of sale for further details. We recommend reaching out to your local authorized Gendex dealer or to the Gendex technical support directly with any questions and for assistance with your specific situation.

Gendex Authorized Dealers         Gendex Technical Support 

Doc# GX00921013 Rev.A

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Topics: GXS-700 Digital Sensors

Gendex GXDP-700™ SRT™ Recognized As Distinctive Technology

Posted by Gendex News on Aug 29, 2013 5:30:00 AM

SRT Scatter Reduction Technology Wins Pride Institute’s Best of Class Technology Award

Hatfield, PA (August 29, 2013) Gendex, developers of the GXDP-700™ cone beam 3D system, has been honored to receive the Pride Institute’s Best of Class Technology Award for 2013 for its SRT™ Scatter Reduction Technology. Unique in its approach and scope, the Pride Institute’s “Best of Class” Technology Award — now in its fifth year — recognizes products that demonstrate excellence in their category.

SRT image optimization technology delivers 3D scans with higher clarity and detail around scatter-generating material. By using SRT Technology, clinicians are able to reduce artifacts caused by metal or radio-opaque objects such as restorations, endodontic filling materials, and implant posts. When a scan is prescribed near a known area of scatter generating material, the user only needs to select the SRT button from the GXDP-700 touchscreen interface to utilize this new optimization technology. From endodontic to restorative and the post-surgical assessment of implant sites, SRT offers a significant improvement to image quality

“We are very proud of this distinction from Pride Institute,” says Filippo Impieri, Director of Marketing, “And we are thrilled that the result of our dedication to research and development has been recognized by this distinguished panel.” He adds, “Our proprietary SRT technology further enhances the diagnostic capabilities of the modular GXDP-700 Series.”

Dr. Lou Shuman, DMD, CAGS, President of Pride Institute and founder of the “Best of Class” Technology Award noted, “Over the past two years, the panel has been particularly interested to see what companies would take the initiative in responding to the need to reduce radiation in their next generation products. The SRT Technology by Gendex, allows clinicians to reduce scatter radiation and artifacts, thereby providing an impactful solution to a longstanding issue. Even more critical, the system’s focused field of view gives the practitioner the control to expose a smaller area to radiation dose, therefore reducing radiation exposure. Gendex is commended for committing the time and dollars to researching and developing this new technology. They received high praise from the panel for taking a leadership role
in responding to the needs of the dental community and most importantly the patients they treat.”

The panel is committed to an unbiased and rigorous selection method. Throughout the course of the year, members of the panel review new and existing technologies in preparation for the vote. Panelists who receive compensation from dental companies are prevented from voting in that company’s category. This provides the dental professional with a product perspective untainted by manufacturer intervention.

GX SRT Web Annoucement

Gendex’s design philosophy focuses on delivering award-winning innovations with clinicians and patients in mind, and the addition of the SRT to the GXDP-700 platform aligns with that goal. The company’s strong history in continuing innovation, along with a deep dedication to deliver products that exceed the needs of dental professionals, have earned Gendex recognition as a global leader. 

Learn more about the full line of Gendex products at

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Topics: GXDP-700 Pan/Ceph/3D unit, Pan/Ceph/3D, CBCT cone beam 3D, Press Release, Reviews

Gendex Launches the Family Scrapbook Photo Contest

Posted by Gendex News on Apr 11, 2013 8:30:00 PM

New social media contest to celebrate 120 Years of Imaging Excellence. The contest supports a dental charity with the donation of a Gendex Digital X-ray System.


Hatfield, PA (April 11, 2013) – This year, Gendex proudly celebrates “120 Years of Imaging Excellence” honoring a legacy of remarkable accomplishments that have helped shape today’s dental imaging by delivering: continuing innovation, dependable performance, and comprehensive solutions.

To mark this key milestone, Gendex launches a social media photo contest: the Gendex Family Scrapbook. The contest encourages Gendex owners to submit pictures of their staff using Gendex products and share them with their Facebook community to receive votes. The photo with the highest number of votes received by midnight on November 1, 2013 will be declared the winner of the Gendex Family Scrapbook contest.

The winner will then have the opportunity of naming a dental charity of their choice to receive a digital intraoral x-ray package donated by Gendex. The package, valued at over $15,000, includes the award-winning GXS-700 digital sensor. The 501(c) dental charity selected by the winner will be presented with the donation at a ceremony held during the 2013 Greater New York Dental Meeting. Eligible charities can encourage their supporters who own Gendex products to participate in the Gendex Family Scrapbook photo contest. Detailed information about the program can be found on the Gendex Facebook page. Participants can also receive contest updates on Twitter using the hash tag #FamilyScrapbook.

The Family Scrapbook photo contest is one of several initiatives launched to celebrate Gendex’ legacy, a story that can be traced back to 1893 with C.F. Samms and J.B. Wantz, founders of Victor Electric. Today, Gendex is a global leader in intra-oral and extraoral dental imaging. With a product line that ranges from intraoral sensors and cameras to 3D cone beam scanners, and digital panoramic to imaging software Gendex offers dental professionals a wide range of comprehensive imaging solutions.

For more information on the program, please visit

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Topics: GXS-700 Digital Sensors, Digital Technology, 120 Years of Imaging Excellence

Understanding the Advantages of 3D Dental Imaging

Posted by Gendex News on Mar 25, 2013 7:23:00 AM

With the advent of any new technology, it’s important for dental professionals to consider not only cost and risks, but also the benefits of switching. In the case of 3D dental imaging, the advantages are clear, granting practitioners and patients alike a better clinical experience.

A dental 3D scan allows clinicians to view dental anatomy from different angles. A 3D scan can help gain a better view of bone structures, such as adjacent root positions, in order to locate canals and root fractures, as well as provide the ability to more accurately measure anatomical structures. These scans also support a wide range of diagnosis and treatment planning, making them extremely flexible. Further, they increase the possibility of treatment success, granting practitioners greater predictability and confidence in preparing for extractions, performing root evaluations, and placing implants.

describe the image

3D dental imaging also delivers the power of repeatability, providing fast and accurate imaging that’s consistent—and thus, reliable. Using a 3D dental scanner equips dental professionals with a comprehensive view, letting them see specific conditions in the region of interest to determine whether a treatment is necessary. Because details show up so clearly, patients can be more confident in a dentist’s decision. In addition, the use of dental imaging technology often creates a more comfortable and engaging dental visit for the patient.

The Gendex GXDP-700 Series features the pinnacle of 3D dental imaging technology, allowing dentists to plan for more predictable treatment outcomes by taking advantage of powerful 3D software analysis and simulation tools. Plus, dental practitioners can control the exposure and the size of scanned areas using the system’s flexible field-of-view (FOV) to meet individual patient and clinical needs. As a practice grows to offer additional imaging capabilities, the GXDP-700 imaging solution can be upgraded within your own timeline and budget. 


  Advances in 3D Imaging - FREE Download


X-ray imaging, including dental 3D (CBCT), provides a fast, non-invasive way of answering a number of clinical questions. Dental CBCT images provide three-dimensional (3D) information, rather than the two-dimensional (2D) information provided by a conventional X-ray image. This may help with the diagnosis, treatment planning and evaluation of certain conditions. Dental CBCT should be performed only when necessary to provide clinical information that cannot be provided using other imaging modalities. Concerns about radiation exposure are greater for younger patients because they are more sensitive to radiation. For more information about the use, benefits, and risks of CBCT, visit

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Topics: CBCT cone beam technology, GXDP-700 Pan/Ceph/3D unit, Pan/Ceph/3D, CBCT cone beam 3D

NEW Anatomage Invivo 5.2 3D Imaging Dental Software is here!

Posted by Gendex News on Mar 8, 2013 11:31:00 AM

A new, powerful version of 3D imaging software is shipping with our award-winning Cone Beam 3D systems: Anatomage Invivo 5.2.

This software seamlessly integrates with the Gendex VixWin Platinum 3.x imaging application, bringing 3D imaging just a single click away and making all 2D images from digital sensors, panoramic, digital cameras and 3D scans conveniently available in one single patient imaging management system. 

Here is a list of new key features and improvements available with the all-new version of the Invivo software.

1. Sharper Image Quality

    • Significantly sharper and clearer images for better diagnosis.
    • Better bone boundary for improved implant planning.

 2. Improved Implant Planning Features

    • Ability to check for surgical interference before sending the case reduces treatment time.
    • Real-time implant angle control.
    • Flexible restoration positioning.

Invivo Implant Planning Figure 1. The enhanced implant planning simulation tool of Invivo 5.2

3. Sharing Made Easy

    • Wrap image data with the Invivo Viewer and burn to a CD to easily share scans.
    • Export 3D/2D images with a work-up as a single-file in DICOM format.

4. New Radiology Tools

    • Quick slice review. 
    • New flexible custom section tools.
    • New lightbox layouts.
Invivo 5.2 lightboxFigure 2. Invivo 5.2 offers the ability to quickly review x-ray slices

For more information about Anatomage software, please visit
To learn more about Gendex Cone Beam 3D imaging solutions that utilize this powerful Invivo 5.2 software, or if you are a current Invivo user interested in upgrading to Invivo 5.2, contact a Gendex sales representative here:  

Contact A Sales Rep Now

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Topics: CBCT cone beam technology, GXDP-700 Pan/Ceph/3D unit, CBCT cone beam 3D, Press Release, Imaging Software

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